Glezer-Kraus was established in 1969 but operated under the name of Longines/Whitnauer. In 1983 the same owners changed the company name to Glezer-Kraus Watch Repair. We are the Factory Authorized repair center for Ebel, Concord, Movado, ESQ, Coach and Gucci. We have been a Factory Service Center for the North American Watch Company since 1984 and were authorized to repair Piaget, Corum, Concord and Movado until the company spun off and Piaget and Corum were sold. Currently we are the only watch repair company in the Midwest authorized to repair for the Movado Group. Being authorized also gives us the privilege of being able to repair watches under manufactory warranty.
We are also the sole Factory Authorized repair center for Gucci in the Midwest and as such can do any repair covered under the warranty.
Glezer-Kraus only hires certified technicians who have completed intensive education. Our technicians have the following credentials:
- WOSTEP Certificate from Lititz Watch Technicum
- Certified Repairman from Lititz Watch Technicum
- Certified Piaget technician from L’Institue De Formation A La Haute Horlogerie
- Certified Watchmakers of 21 st century through American Watchmakers/Clockmakers Institute
- Omega updated training
Our certified technicians are able to repair the most complicated movements such as but not limited to:
- Quarts movement
- Repeaters
- Chronograph
- Chronograph power reserve
- Chronograph watches with complicated calendars
- Perpetual calendar
- Tourbillon watches
- El primero
- Manual wind
- Automatic wind
- Vintage Watches where parts are difficult to attain
Our Trained Rolex Technicians specialize in Rolex repairs using only genuine parts! We do full service with a complementary refinishing of case and bracelet. Plastic crystals are changed free of charge with any complete service. All Rolex repairs are completed by Rolex standards and have a 2 year warranty.
