Why Choose Glezer-Kraus, Inc?
At Glezer-Kraus, Inc., we believe that every timepiece tells a story — and every customer deserves the same level of care and attention we give our own. As a family-owned service center, our legacy spans three generations of master craftsmen, all still proudly working side-by-side today.
We combine traditional horological skill with cutting-edge technology, ensuring each watch receives the precision, respect, and artistry it deserves. Our technicians are factory-certified and continuously train in the latest advancements in watchmaking — keeping us at the forefront of modern repair standards while honoring the timeless methods that built our name.
You’ll never be met with call menus or automated chats — just real people who care about your experience. Whether you reach us by phone or stop by our walk-up window, you’ll always be greeted with genuine conversation, expert guidance, and a smile.
Glezer-Kraus is also among the few authorized service centers in the Midwest trusted by select luxury watch manufacturers — a distinction earned through decades of proven excellence and unwavering integrity.
At Glezer-Kraus, your watch is more than a repair — it’s a relationship built on precision, trust, and passion for the horological craft.
Family Craftsmanship Since 1969
Glezer-Kraus, Inc. began its journey in 1969 as Longines/Whitnauer. In 1983, Henry Kraus and Tamara Glezer rebranded the business to Glezer-Kraus Watch Repair, marking a new chapter focused on family-driven excellence and expert craftsmanship.
Three Generations, One Passion
We’re a family business, proud to carry forward a passion for watchmaking passed down through three generations. This tradition started with a talented young woman who learned her craft from her father—the master watchmaker of Russia. Her precision and commitment laid the foundation for the standards we uphold today.
Sole Midwest Authorized Gucci Service
We’re also the sole Midwest Factory Authorized repair center for Gucci and provide authorized services for and Ball, TAG Heuer, Cartier.
Certified Expertise Behind Every Repair
Our technicians hold some of the industry’s most prestigious certifications:
Exceptional Rolex Care
Entrust your Rolex to our factory-trained technicians, who specialize in restoring every detail to perfection using only genuine parts. Each complete service includes a complimentary refreshing of the case and bracelet. For models with plastic crystals, replacements are provided free of charge with any full service. Every repair is performed to Rolex’s exacting standards and is secured with our 2-year warranty—because your timepiece deserves nothing less.
Our Story
Glezer-Kraus, Inc. was founded on a dream and a lifelong passion for horology — the art of watchmaking. It began with a young woman who discovered her love for repairing watches at just sixteen years old. She inherited her remarkable talent from her father, once celebrated as one of Russia’s leading master watchmakers.
Her precision, dedication, and extraordinary craftsmanship earned her recognition throughout Europe. Today, her love for the craft and her deep knowledge of fine timepieces live on through the next generation — continuing the legacy of quality, integrity, and passion that Glezer-Kraus stands for.
Let's Talk
Have questions or need expert service? We're here to help. Reach out to discuss your timepiece or schedule a repair.